Mail-o-Mail — Messaging and CRM built for the AI era

Run your campaigns from the AI you already use

Connect Claude, ChatGPT or any MCP client once. Your assistant gets 84 Mail-o-Mail tools — contacts, templates, campaigns, WhatsApp, reports — and asks you to confirm before a campaign goes out. It runs on your own AI subscription, so the conversation costs you nothing extra.

Connect Claude Connect ChatGPT Other MCP clients

You, in ClaudeSend the October offer to everyone tagged Agents. Show me a preview first.

list_contacts_by_tagfinds who's in the tag and who can be sent to
preview_campaign_emailshows one contact's email, variables filled in
send_campaignstops and asks you to confirm the count and cost
get_campaign_statusreports what was sent, opened and skipped

Channels

One contact list. Every channel.

Email, WhatsApp, and live chat ride the same contacts, the same dashboard, and the same API.

Email

Campaigns to tagged lists from a drag-free MJML newsletter designer — reusable structures, your brand kit, variables, scheduling, opens & clicks. Delivered via AWS SES with per-org isolation.

Connect your number in minutes with Meta Embedded Signup. Create and submit templates for approval, send campaigns and OTPs, and track delivered/read — same contacts, same dashboard.

Live chat

Drop one snippet on your site. Verified visitors (email or WhatsApp OTP) land in a unified inbox alongside WhatsApp conversations — attachments, auto-translate, and email history mirrored in.

WhatsApp · cost control

Your Meta bill stops where you tell it to.

Give any WhatsApp template an hourly or daily sending cap, and your whole workspace a daily ceiling. When a cap trips, queued sends pause — not lost — and resume when the window resets or you raise the limit, and an email tells you which cap tripped.

template / hour
template / day
workspace / day
cap-hit email

NEW — Triggers

Your chat answers before you do.

A customer types STOP, PRICE, or ORDER STATUS — a trigger fires instantly, on web chat and WhatsApp. Confirm with Yes/No buttons, reply with a message, call your own API and use its response in the answer, or update consent automatically. Built in a simple visual flow builder; every org gets the compliance opt-out trigger free, forever. And when one reply isn't enough, Sequences enroll a contact into a multi-step drip — wait, branch on Yes/No, send email or WhatsApp, call your API — kicked off by a tag, from the dashboard or by your AI.

Keyword detected

ORDER STATUS

Confirm

Want the status of your latest order?

Yes No

Call your API GET api.yourstore.com/orders → 200 OK

Reply with the result

{{api2.order.status}} → Shipped ✓

Triggers add-on: $5/mo + $1 per active trigger. First month free.

Web chat

A chat on your website that knows who it's talking to.

Paste one snippet. Visitors confirm who they are with a code to their email or WhatsApp, so every chat lands on a real contact, next to their emails and WhatsApp messages.

Verified with a WhatsApp code

Mi pedido no aparece en la página de pago.

Screenshot of /checkout

Gracias, ya lo veo. Lo corrijo ahora mismo.Priya wrote this in English

Write a message…

Your team reads and writes in their own language.

On your website

Verified visitors. A one-time code by email or WhatsApp, and the widget only loads on the domains you allow.
Screenshots in one tap. Visitors send you the page they're stuck on.
Voice calls in the browser. Talk to a visitor without a phone number changing hands.
Your look. Your colours, icon, light or dark panel, a welcome message and a label on the button.

In your team's inbox

One inbox. Web chat, WhatsApp and email replies from the same person in one conversation.
Routing that's fair. Round-robin or least-busy assignment, skipping anyone marked away.
Notes and saved replies. Team-only notes with @mentions, and "/" shortcuts for answers you send often.
Response targets and ratings. First-reply timers that warn before they run out, and a rating request when you close.

Web Chat add-on: $25/mo, first month free. Auto-translate is $10/mo on top.

CRM

From first reply to paying customer, on one record.

Every contact moves through five phases. Sales works the first three, service takes over at go-live, and nobody has to copy a customer into another tool.

LeadShowed interest
ProspectIn conversation
OnboardingSigning up
›
LiveUp and running
CustomerPaying and supported

A pipeline board

Drag a contact to the next phase. Filter by owner or tag, and see at a glance who hasn't been touched in two weeks.

Lead scoring

A 0–100 score from opens, clicks, WhatsApp reads and replies, with recent activity counting most. The Hot leads list shows who to call today, and the formula is published.

Notes, tasks and owners

Team notes, tasks with due dates, and an owner on every contact. Set an owner and the contact's chat goes to them, unless a teammate is already on it.

Automation and your AI

Moving a contact into a phase can start a drip sequence (Triggers add-on). Your AI assistant can move phases, add notes and tasks, and pull your hot leads.

Included in every plan. Sales and support seats see what their role needs.

The product

Real screens, real numbers.

No mockups — this is the dashboard your team ships campaigns from.

Mail-o-Mail dashboard: live delivery feed, credits, last campaign with sent count, open rate, and click rate — DASHBOARD — LIVE FEED, CREDITS, LAST-CAMPAIGN SIGNAL

Campaigns list with per-campaign delivery bars, failure counts, and color-coded open rates — CAMPAIGNS — DELIVERY & OPENS AT A GLANCE

AI-native

The first messaging platform your AI can drive end-to-end.

One prompt gives your assistant our OpenAPI spec. It signs you up, verifies your domain, uploads contacts, sends the campaign, and builds your drip sequences — conversationally. It can even ask us for advice: the best send window and your most-engaged segment, computed from your own opens and clicks. ChatGPT via Actions, Claude via MCP (84 tools), anything else via REST or plain SMTP.

Get the one-prompt setup →

"Twilio made every developer a communications developer. We're making every AI agent a communications agent."

— Mail-o-Mail

In the box

The quiet features that carry a campaign.

Everything rides the same contact list, the same credits, the same dashboard.

Web push notifications

A fourth channel, free with your subscription: browser push campaigns sent from the same templates and contacts — no app to build.

Lead-capture forms

Drop an embeddable form on your site. Submissions land in your contact list — tagged, consent recorded, ready to campaign.

Flights — multi-step journeys

Bundle templates into one journey across email, WhatsApp, and push, delivered in waves over a date window you choose.

One timeline per contact

Every send, delivery, open, click, and chat reply on a single history — so you always know how you last reached someone.

Spend Guard

Cap any template's sends per hour or per day, and set a daily ceiling for your whole account. When a cap trips, sending pauses and you get an email. It resumes when the window resets, or cancel and your credits come back.

Trust

Built to pass a compliance review.

EU-hosted

Application and data hosted in European (Hetzner) data centers.

GDPR tooling built in

Consent gates on every send, one-click unsubscribe, an automated opt-out trigger, and a full audit trail.

Deliverability engineering

AWS SES infrastructure, per-org isolation, and verified domains with DKIM/SPF/DMARC guidance.

Pricing

Transparent pricing. No surprises.

A small subscription, pay-as-you-go credits, and add-ons you turn on when you need them.

Subscription

$15/mo (1 user) + $5/user/mo. Your workspace: dashboard, API, contacts, templates, campaigns, analytics. 1 user = $15 · 2 = $20 · 5 = $35.

Message credits — buy anytime

STARTER

$10

Perfect for getting started

10,000 credits
$0.001 per email
Credits never expire*
Buy more anytime

Get started

BEST VALUE

$60

Add-on	Price	What it does
Web Chat	$25/mo	A live chat inbox for your website, unified with email and WhatsApp. First month free
Auto-translate	$10/mo	Agents and visitors read and reply in their own language, automatically. First month free
Triggers	$5/mo + $1/active trigger	Keyword automations and drip sequences for web chat, WhatsApp, and email. The compliance opt-out trigger is always free. First month free

Worked example

3 users + Web Chat, sending 50,000 emails: $25 subscription + $25 chat + $30 credits (one-time) → $80 first month, then $50/mo + credits as you need them. 1 credit = 1 email or WhatsApp message. Credits never expire while your subscription is active.

Use cases

Who uses Mail-o-Mail?

Businesses that value simplicity and one platform for every channel.

Newsletters

Send weekly updates to subscribers without breaking the bank.

Sales outreach

Reach prospects with personalized campaigns across email and WhatsApp.

Order & delivery notifications

Automatic order and shipping updates over email and WhatsApp.

Support deflection with Triggers

Answer STOP, PRICE, and ORDER STATUS instantly — before a human has to.

Messaging and CRM built for the AI era.